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Data Center Technician (Entry-Level)

Our support staff provides technical support for issues via our help desk ticketing system, and assists all customers through telephone, live chat or email methods of communication. They install, configure and maintain Windows & Linux based servers and services, as well as learn more about Cisco, Foundry, Brocade and Juniper networking equipment.

About the Job:

  • Perform server reboots and consoling
  • Perform server hardware check
  • Replace broken server components
  • Rack equipment and keep data center facility tidy
  • Inventory components as they arrive
  • Troubleshoot server hardware and software component failures

Requirements:

  • Entry Level position
  • Ability to work in a team and take directions from supervisors
  • Outstanding customer service skills
  • Excellent verbal and written skills
  • Excellent attention to detail in a complex and ever-changing environment
  • Understanding of basic network concepts
  • Understanding of computer hardware including installation, troubleshooting and maintenance
  • Ability to lift a minimum of 50 lb
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